Frequently Asked Questions
General Information
What are your hours of operation?
Customer Service Center Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m. CT
What is the phone number for the customer service center?
Our customer service center can be reached at 800-485-2879 or 972-349-7664
How do I email the customer service center?
You may email our customer service center at ancc@mcievents.com
How do I fax the customer service center?
You may fax our customer service center at 972-349-7715
What is the customer service center's mailing address?
6100 W Plano Pkwy
Suite 3500
Plano, TX 75093
How will I get my confirmation?
Your confirmation will be sent to the email address used during the booking process.